You can choose to notify specific Employees when a Work Order is dispatched or when an Employee creates a Work Order.
Adding Employees
How to add Employees to the Notification list:
- Navigate to Settings.
- Click on Work Order Settings under Maintenance settings.
- Under the Employee Notifications heading click Add an Employee.
- Use the checkboxes to add Employees and then press Select.
- Use the checkboxes to set what types of alerts that employee should get.
- Click the Submit button.
Notification Options
- Receives dispatch copy: This would send a copy of the dispatch email to the employee
- Receives work order alert: Users can set if they would like to receive a notification if a work order is created by no one, the location or all employees.
- Receives priority work order email: On the priority, users can set up if notifications are sent out via email if a work order is created with that priority. If this option is checked off for the employee then they would receive the notification for the priorities that a work order was created.
- Receives priority work order SMS: On the priority, users can set up if notifications are sent out via SMS if a work order is created with that priority. If this option is checked off for the employee then they would receive an SMS notification for the priorities that a work order was created.
Removing Employees
How to remove Employees from the Notifications:
- Navigate to Settings.
- Click on Work Order Settings under Maintenance settings.
- Under the Employee Notifications heading click the button next to the employee you don't want to alert.
- Click the Submit button.
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Last Updated July 10th, 2018 by Christine McCarty
