From the work order screen you can log calls related to the work order, or send emails. This information is tracked under the Feed on a work order.
Logging a call:
How to log a call:
- Navigate to a Work Order from the work orders list.
- Select the Log Call menu under the feed.
- Fill in the details. The With and Comments fields are required.
- Press Log Call.
Logging an email:
How to log an email:
- Navigate to a Work Order from the work orders list.
- Select the email menu under the feed.
- Fill in the details.
- Press Send.
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